With over 70 years experience in the industry, our team's combination of extensive expertise with competitive pricing and superior service drives business at Quality Carpet and Flooring.
Our philosophy is to treat each and every customer like family, we have the know-how to do the job right and are committed to professionalism and honesty in every sale. We work hard to do it better, offering the best products in flooring and carpeting and have excellent installers who are dedicated to customer satisfaction.
I, Bob Gaither, started in the business at age seven, working alongside my father who owned Quality Carpet for 50 years. In 1995, I opened my own store, Choice Carpet and Flooring in Fairlawn. In 2003, I bought out my father, blended the stores, and renamed it Quality Carpet and Flooring to carry on the family tradition and company name.
It was important for me to retain my father's reputation and heritage in the business, while offering a more extensive product selection such as ceramic tile, hardwood flooring, laminates, etc. Today, most of our business comes from referrals because we make it a point to know our customers and their needs and preferences.
We feel that quality is at the forefront of our store. When people buy carpeting, they want it to last and want someone who will be there to take care of any details. With over 70 years in the business, we are strong, stable and readily available to find them the right look and style to complement their home decor. The real work starts after the sale is made. We go the extra mile to ensure a quality installation and overall customer satisfaction!
From installing to selling, measuring, estimating, answering questions and more, our team has hands-on experience in every aspect of the business. We oversee every job from sale to post-installation inspection and are dedicated to ensuring a job well done!